Struggling with Digibank loans or Bajaj Finserv DBS Credit Cards? We help you negotiate a legal One Time Settlement (OTS) and stop harassment.
DBS Bank India Limited (DBIL) is a wholly-owned subsidiary of DBS Bank Ltd, Singapore. While they market themselves as "Asia's Safest Bank," their approach to debt recovery in India is anything but gentle. After acquiring the struggling Lakshmi Vilas Bank (LVB), DBS significantly expanded its physical footprint, but its core lending engine remains Digibank—a digital-first platform that disburses loans in minutes.
This "Click-and-Loan" model has led to a surge in defaults. Borrowers often take personal loans or credit cards (like the Bajaj Finserv DBS SuperCard) without fully understanding the high interest rates and strict repayment terms. When financial hardship strikes, DBS Bank's recovery machinery kicks in.
Unlike traditional PSU banks that might be slow to act, DBS uses a combination of automated digital harassment (thousands of calls/emails) and swift legal action (Arbitration and Section 138 cases). At AMA Legal Solutions, we understand the "Corporate & Digital" nature of DBS's recovery strategy. We counter their automated systems with personalized legal defense, forcing them to come to the negotiating table.
Digibank loans are processed by algorithms, not humans. This creates a unique set of problems when you try to explain your financial hardship.
When you default, you can't just walk into a branch and talk to a manager. Digibank's support is largely chat-bot driven. You are stuck in a loop of automated responses while the penal interest keeps piling up.
Our Solution: We bypass the app support entirely. We send legal notices directly to the Nodal Officer and the Head of Collections at DBS Bank's corporate office, forcing a human review of your case.
DBS's system is programmed to re-present your EMI cheque/NACH mandate multiple times a month. Each bounce incurs a charge from both DBS and your own bank. A ₹15,000 EMI default can turn into a ₹25,000 liability in just one month due to these hidden charges.
Our Solution: We instruct you on how to legally stop these mandates to prevent further loss, while we negotiate the main settlement.
The Bajaj Finserv DBS Bank SuperCard is one of the most widely sold credit cards in India. It offers great rewards, but the penalties for default are severe.
Many cardholders pay only the "Minimum Amount Due" (MAD), thinking they are safe. In reality, you are paying 3.5% to 4% interest per month (42-48% annually) on the remaining balance. Within a year, your debt can double even if you don't spend a single rupee more.
If your interest pushes your balance over the credit limit, DBS charges an "Over-Limit Fee". Add to this the "Late Payment Fee" (often ₹500-₹1000), and GST on all charges. It's a mathematical impossibility to escape this trap by paying minimums.
*Warning: Settling a credit card will result in the card being blocked and the account marked as "Settled" in CIBIL. This is a necessary trade-off to get out of debt.
Personal loans are unsecured debts. This means the bank does not have any collateral (like your house or car) to seize. This gives you, the borrower, some leverage during negotiation.
Since there is no asset to sell, the bank is often willing to accept a reduced amount to close the file rather than pursuing expensive legal action.
DBS may initiate arbitration proceedings. We represent you in these proceedings to ensure a fair settlement is reached before any award is passed.
For personal loans that have been NPAs for over a year, settlements can sometimes be achieved at 40-50% of the outstanding value.
DBS Bank is very quick to initiate arbitration. This is a private court process.
DBS often appoints an arbitrator in Chennai, Mumbai, or Delhi, regardless of where you live. They count on you not showing up.
Our Defense: We challenge the venue. We file a request to hold the arbitration virtually or in your home city. We ensure you are represented, preventing an Ex-Parte Award (an order passed in your absence).
If your NACH mandate or a security cheque bounces, DBS can file a criminal case under Section 138 of the Negotiable Instruments Act or Section 25 of the Payment and Settlement Systems Act.
DBS hires aggressive agencies. They may call your office, your relatives, or visit your home.
Once you hire AMA Legal Solutions, we issue a "Cease & Desist" notice. We tell the bank that all communication must go through your lawyer. This typically stops the harassment immediately.
OTS is a legal mechanism where the bank agrees to accept a reduced lump sum payment to close the loan account permanently.
We analyze your financial gap and present a proposal to DBS Bank's settlement committee. We ensure the settlement amount is realistic for you and that the bank issues a valid "No Dues Certificate" upon payment.
We shield you from aggressive recovery agents and legal threats.
Our negotiation often saves clients 40-60% of the total outstanding debt.
We know the internal policies of banks like DBS and how to navigate them.
We ensure you get proper legal closure documents (NDC) to avoid future issues.
Settling with a multinational bank like DBS requires a structured, legal approach. We don't just "ask" for a discount; we build a case for it.
We review your loan documents. Immediately, we issue a 'Letter of Representation' to DBS Bank. This legal document informs them that you have legal counsel, which typically stops the aggressive recovery calls to you and your family.
If you have received a legal notice (Section 138, Arbitration, or Conciliation), we draft a strong legal reply. We deny any illegal claims and put on record your genuine intent to settle due to financial hardship, protecting you from ex-parte orders.
We compile proofs of your financial crisis (job loss letter, medical bills, bank statements). DBS's system requires documented proof to approve a high-waiver settlement.
We engage with DBS Bank's central settlement team. We push for a 'Principal-Only' settlement or a deep discount on the total outstanding. We leverage any past harassment or procedural lapses by their agents to get a better deal.
DBS will issue a settlement letter. We verify it to ensure it mentions 'Full and Final Settlement' and clearly states that the loan will be closed and no future claims will be made.
You make the payment directly to DBS Bank (never to an agent). We track the payment and ensure you receive the No Dues Certificate (NDC) within 15-20 days.
The RBI has strict codes of conduct for debt recovery. You are protected against:
Violation of these rights is grounds for a complaint to the Banking Ombudsman, which we can handle for you.
Settlement does affect your credit score. Your account will be flagged as "Settled," which indicates a default was resolved by paying less than the full amount.
However, this is a temporary setback. A "Settled" status is far better than "Written Off" or "Suit Filed," which permanently damage your creditworthiness.
Once the loan is closed, you can start rebuilding your score. With disciplined financial behavior, you can reach a healthy score (750+) within 12-24 months.
"I had a huge outstanding on my DBS Bajaj credit card. The limit was ₹2 Lakhs, but with interest, it became ₹3.5 Lakhs. Agents were calling my office. AMA Legal Solutions stepped in. They stopped the calls immediately. After 3 months of negotiation, they settled the entire debt for ₹1.1 Lakhs. I saved over ₹2 Lakhs and got my peace of mind back."
Marketing Executive, Mumbai
"I defaulted on a ₹5 Lakh Digibank loan. I received an arbitration notice from Delhi, but I live in Bangalore. I was terrified. AMA Legal Solutions represented me in the arbitration. They proved my job loss and negotiated a settlement of ₹2.2 Lakhs. The arbitration case was withdrawn, and I received my NDC."
Software Engineer, Bangalore
Answers to your queries about settling loans with DBS Bank.
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