Digital Loan Relief

Settle Your True Credits (TrueBalance) Loan

Harassed by recovery agents? Stuck in a high-interest app loan trap? We help you negotiate a legal One Time Settlement (OTS) and stop the abuse.

About True Credits (TrueBalance)

True Credits Pvt Ltd is the RBI-registered Non-Banking Financial Company (NBFC) that primarily operates through the TrueBalance mobile app. They offer small-ticket personal loans to millions of users across India.

While convenient, these digital loans often come with very high interest rates and strict repayment terms. Defaulting on a TrueBalance loan can lead to aggressive recovery tactics, including calls to your contact list, which is a major violation of privacy and RBI guidelines.

If you are facing harassment or are unable to pay the mounting dues, AMA Legal Solutions can help you settle the loan legally and stop the abuse.

The Digital Loan Trap

Digital lending apps like TrueBalance are designed to be easy to use, but they can quickly become a debt trap.

High Interest & Penalties

The effective annual interest rate can exceed 60-70%. If you miss a payment, daily penalty charges are added, causing the outstanding amount to double in a few months.

Short Tenures

Many loans have very short repayment cycles (15-30 days or a few months), making it difficult for borrowers to manage cash flow.

Stopping Recovery Harassment

Data Privacy Violations

The most common complaint against digital lenders is the harassment of contacts. Agents may call your parents, friends, or colleagues to shame you into paying.

How We Protect You:

  • Legal Notice: We send a strong legal notice to True Credits demanding an immediate stop to contact harassment.
  • RBI Complaint: If they persist, we file a formal complaint with the RBI Ombudsman for violation of Digital Lending Guidelines.
  • Cyber Cell: In extreme cases of abuse, we assist in filing a Cyber Cell complaint.

One Time Settlement (OTS) Solution

OTS is the most effective way to close your TrueBalance loan if you are in a debt trap. We negotiate a final settlement amount that is significantly lower than the total dues.

Why Settle?

  • Waiver of all penalty charges and late fees.
  • Stop the daily harassment calls.
  • Prevent legal escalation.
  • Close the loan permanently.

Our Results

We have successfully settled hundreds of True Credits cases, often achieving waivers of 40-60% on the total outstanding amount, depending on the case specifics.

Why Choose AMA Legal Solutions?

Anti-Harassment

We specialize in stopping digital lending harassment and protecting your privacy.

Negotiation Power

We deal directly with the NBFC's legal team, bypassing the aggressive call center agents.

Legal Expertise

We know the RBI guidelines inside out and use them to your advantage.

Our Settlement Process

1. Case Assessment

We review your loan details and the extent of harassment.

2. Legal Intervention

We send a legal notice to True Credits to stop harassment and initiate settlement.

3. Negotiation

We negotiate for the maximum possible waiver on interest and penalties.

4. Settlement Letter

We verify the settlement letter to ensure it is genuine and terms are correct.

5. Closure

You pay the settlement amount, and we ensure the loan is closed.

RBI Digital Lending Guidelines

The RBI has issued strict guidelines for digital lenders:

  • Data Access: Apps cannot access your contacts or gallery.
  • Cooling-off Period: You must be given time to exit the loan without penalty.
  • KFS: Key Fact Statement must be provided before loan execution.
  • Grievance Officer: Details must be prominently displayed.

Impact on CIBIL Score

Settlement marks the account as "Settled" in CIBIL. This does lower your score.

However, continuing to default is worse. A "Written Off" status or active "Overdue" status damages your score more severely and for a longer time.

After settlement, you can rebuild your score by using a secured credit card and paying bills on time for 12 months.

Rebuilding Steps

  • Get NDC from True Credits.
  • Check CIBIL for status update.
  • Apply for FD-backed credit card.
  • Keep utilization low (<30%).

Required Documents

  • Loan Account Number (from App)
  • PAN Card & Aadhaar Card
  • Screenshots of Loan Details
  • Legal Notices (if any)
  • Proof of Financial Hardship
  • Bank Statements (Last 3 months)

Client Success Stories

★★★★★

"TrueBalance agents were harassing my contacts. It was humiliating. AMA Legal stopped it immediately and helped me settle the loan for 50% less. Highly recommended."

R

Rahul Sharma

Student, Delhi

★★★★★

"I was stuck in a debt trap with multiple app loans. AMA Legal helped me prioritize and settle them one by one. True Credits was the first one we closed."

P

Pooja Verma

Retail Employee, Mumbai

True Credits / TrueBalance FAQs

Frequently Asked Questions

Expert answers on settling your TrueBalance app loans.

Yes, if you are unable to repay your loan from True Credits Pvt Ltd (the NBFC behind TrueBalance app) due to financial difficulties, you can opt for a One Time Settlement (OTS). This allows you to close the loan by paying a reduced amount.
No, accessing your contact list and calling your friends or family to shame you is a violation of RBI's Digital Lending Guidelines. It constitutes harassment. We can take legal action to stop this immediately.
If you default, your credit score (CIBIL) will be severely damaged. You will face penalty charges and aggressive recovery calls. In some cases, they may initiate arbitration proceedings or send legal notices.
For unsecured digital loans like True Credits, settlements can often be negotiated at 40-60% of the outstanding principal plus interest. The exact amount depends on your delinquency duration and financial hardship proof.
No, the account status will change to 'Settled'. This is better than 'Written Off' but still impacts your score. However, it stops further damage, and you can start rebuilding your score after 6-12 months.
In a settlement, we typically negotiate for a complete waiver of all penalty charges and late fees. You usually only pay a portion of the principal and normal interest.
Non-payment of a personal loan is a civil matter, not a criminal one. Police cannot arrest you for this. However, if you have issued a cheque that bounced, a case under Section 138 can be filed, which we can help you fight.
For settlement, it is safer to get a formal settlement letter first. Once you have the letter, you can pay directly to the True Credits bank account mentioned in the letter. Avoid paying cash to agents.
The settlement negotiation usually takes 2-3 weeks. We handle the communication with their legal/recovery team to get you the best deal.
You need your loan account details (from the app), PAN card, Aadhaar card, and any proof of financial distress (like job loss letter or medical records).
Even for small loans, the harassment can be mentally torturous. A lawyer puts a legal shield between you and the recovery agents, ensuring your peace of mind and preventing illegal recovery tactics.
True Credits Pvt Ltd is the RBI-registered Non-Banking Financial Company (NBFC) that lends money through the TrueBalance app. Your loan agreement is with them.
It will be difficult to get unsecured loans immediately. You should focus on rebuilding your credit score using secured credit cards (FD backed) for a year or two.
Yes, many digital lenders including True Credits have arbitration clauses. They may appoint an arbitrator to pass an award against you. We can represent you in these proceedings.
Legal notices can be sent via WhatsApp, but many sent by recovery agents are fake drafts designed to scare you. We can verify the authenticity of the notice and reply to it legally.

End Your TrueBalance Loan Worries

Stop the harassment and settle your debt legally.

We Serve All States & Union Territories

Our loan settlement services are available across all states and union territories in India