Digital Loan Relief

Settle Your True Credits (TrueBalance) Loan

Harassed by recovery agents? Stuck in a high-interest app loan trap? We help you negotiate a legal One Time Settlement (OTS) and stop the abuse.

About True Credits (TrueBalance)

True Credits Pvt Ltd is the RBI-registered Non-Banking Financial Company (NBFC) that operates the popular TrueBalance lending app. They specialize in providing small-ticket personal loans to millions of users across India, often with minimal documentation.

While the app offers quick cash, the financial reality can be harsh. True Credits loans often carry extremely high interest rates, and the repayment tenures are short. If you miss a payment, the penalty charges stack up daily, and the recovery process can be aggressive, involving frequent calls and messages to you and your contacts.

If you are trapped in a cycle of debt with TrueBalance, AMA Legal Solutions can help. We intervene legally to stop the harassment and negotiate a One Time Settlement (OTS) that allows you to close the loan for a fraction of the inflated demand.

The "Instant Loan" Trap

The convenience of TrueBalance loans often masks the severe financial risks. Here is how borrowers get trapped:

Sky-High Interest Rates

The Annual Percentage Rate (APR) on these loans can exceed 60-80%. Additionally, if you default, they add "overdue charges" and "bounce fees" daily. A loan of ₹10,000 can easily balloon to ₹25,000 within a few months.

Short Repayment Cycles

Many loans have very short tenures (15, 30, or 60 days). This doesn't give borrowers enough time to generate cash flow, leading to default. Once you default, the pressure from recovery agents begins immediately.

Stopping Recovery Harassment

Data Privacy Violations

The most common complaint against digital lenders is the harassment of contacts. Agents may call your parents, friends, or colleagues to shame you into paying.

How We Protect You:

  • Legal Notice: We send a strong legal notice to True Credits demanding an immediate stop to contact harassment.
  • RBI Complaint: If they persist, we file a formal complaint with the RBI Ombudsman for violation of Digital Lending Guidelines.
  • Cyber Cell: In extreme cases of abuse, we assist in filing a Cyber Cell complaint.

One Time Settlement (OTS) Solution

OTS is the most effective way to close your TrueBalance loan if you are in a debt trap. We negotiate a final settlement amount that is significantly lower than the total dues.

Why Settle?

  • Waiver of all penalty charges and late fees.
  • Stop the daily harassment calls.
  • Prevent legal escalation.
  • Close the loan permanently.

Our Results

We have successfully settled hundreds of True Credits cases, often achieving waivers of 40-60% on the total outstanding amount, depending on the case specifics.

Why Choose AMA Legal Solutions?

Anti-Harassment

We specialize in stopping digital lending harassment and protecting your privacy.

Negotiation Power

We deal directly with the NBFC's legal team, bypassing the aggressive call center agents.

Legal Expertise

We know the RBI guidelines inside out and use them to your advantage.

Our Settlement Roadmap

Step 1: Loan & Harassment Audit

We analyze your loan statement to separate principal from penalties. We also document any instances of harassment for legal action.

Step 2: Legal Cease & Desist

We send a strong legal notice to True Credits, demanding they stop contacting you and your references immediately.

Step 3: RBI Complaint (If Needed)

If harassment continues, we escalate the matter to the RBI Ombudsman, citing specific violations of the Digital Lending Guidelines.

Step 4: Settlement Negotiation

We negotiate with the lender's legal team. We aim to waive off all interest and penalties, settling for a amount close to the principal.

Step 5: Formal Agreement

We verify the Settlement Letter from True Credits to ensure it guarantees full closure and no future claims.

Step 6: Payment & NDC

You make the payment to the official account. We then ensure the loan is closed on the app and your CIBIL report is updated.

RBI Digital Lending Guidelines

The RBI has issued strict guidelines for digital lenders:

  • Data Access: Apps cannot access your contacts or gallery.
  • Cooling-off Period: You must be given time to exit the loan without penalty.
  • KFS: Key Fact Statement must be provided before loan execution.
  • Grievance Officer: Details must be prominently displayed.

Impact on CIBIL Score

Settlement marks the account as "Settled" in CIBIL. This does lower your score.

However, continuing to default is worse. A "Written Off" status or active "Overdue" status damages your score more severely and for a longer time.

After settlement, you can rebuild your score by using a secured credit card and paying bills on time for 12 months.

Rebuilding Steps

  • Get NDC from True Credits.
  • Check CIBIL for status update.
  • Apply for FD-backed credit card.
  • Keep utilization low (<30%).

Required Documents

  • Loan Account Number (from App)
  • PAN Card & Aadhaar Card
  • Screenshots of Loan Details
  • Legal Notices (if any)
  • Proof of Financial Hardship
  • Bank Statements (Last 3 months)

Real Success Stories

★★★★★
Stopped Harassment

Privacy Protected

"TrueBalance agents were calling my parents and friends, which was humiliating. AMA Legal Solutions sent a legal notice and filed a complaint. The calls stopped within 48 hours. We then settled the loan for 50% of the demand. I got my peace of mind back."

R

Rahul Sharma

Student, Delhi

★★★★★
Settled Multiple Loans

Escaped the Debt Trap

"I was stuck in a debt trap with multiple app loans, including True Credits. The interest was piling up daily. AMA Legal Solutions helped me prioritize and settle them one by one. For True Credits, they negotiated a waiver of all the extra charges. I am finally debt-free."

P

Pooja Verma

Retail Employee, Mumbai

True Credits / TrueBalance FAQs

Frequently Asked Questions

Expert answers on settling your TrueBalance app loans.

Yes, if you are unable to repay your loan from True Credits Pvt Ltd (the NBFC behind TrueBalance app) due to financial difficulties, you can opt for a One Time Settlement (OTS). This allows you to close the loan by paying a reduced amount.
No, accessing your contact list and calling your friends or family to shame you is a violation of RBI's Digital Lending Guidelines. It constitutes harassment. We can take legal action to stop this immediately.
If you default, your credit score (CIBIL) will be severely damaged. You will face penalty charges and aggressive recovery calls. In some cases, they may initiate arbitration proceedings or send legal notices.
For unsecured digital loans like True Credits, settlements can often be negotiated at 40-60% of the outstanding principal plus interest. The exact amount depends on your delinquency duration and financial hardship proof.
No, the account status will change to 'Settled'. This is better than 'Written Off' but still impacts your score. However, it stops further damage, and you can start rebuilding your score after 6-12 months.
In a settlement, we typically negotiate for a complete waiver of all penalty charges and late fees. You usually only pay a portion of the principal and normal interest.
Non-payment of a personal loan is a civil matter, not a criminal one. Police cannot arrest you for this. However, if you have issued a cheque that bounced, a case under Section 138 can be filed, which we can help you fight.
For settlement, it is safer to get a formal settlement letter first. Once you have the letter, you can pay directly to the True Credits bank account mentioned in the letter. Avoid paying cash to agents.
The settlement negotiation usually takes 2-3 weeks. We handle the communication with their legal/recovery team to get you the best deal.
You need your loan account details (from the app), PAN card, Aadhaar card, and any proof of financial distress (like job loss letter or medical records).
Even for small loans, the harassment can be mentally torturous. A lawyer puts a legal shield between you and the recovery agents, ensuring your peace of mind and preventing illegal recovery tactics.
True Credits Pvt Ltd is the RBI-registered Non-Banking Financial Company (NBFC) that lends money through the TrueBalance app. Your loan agreement is with them.
It will be difficult to get unsecured loans immediately. You should focus on rebuilding your credit score using secured credit cards (FD backed) for a year or two.
Yes, many digital lenders including True Credits have arbitration clauses. They may appoint an arbitrator to pass an award against you. We can represent you in these proceedings.
Legal notices can be sent via WhatsApp, but many sent by recovery agents are fake drafts designed to scare you. We can verify the authenticity of the notice and reply to it legally.

End Your TrueBalance Loan Worries

Stop the harassment and settle your debt legally.

We Serve All States & Union Territories

Our loan settlement services are available across all states and union territories in India